Ministry of Labour Launches Smart Multi-Agent System to Review Submitted Applications

Published: 08 May 2025

A Ministry of Labour effort to instill a culture of innovation in government services and improve the quality of life for citizens

Qatar News Agency
Doha

The Ministry of Labour announced launching an integrated system using multi-agent ar­tificial intelligence, in coopera­tion with Microsoft, with the aim of providing smart, fast, and accurate mechanisms for reviewing applications submit­ted to the ministry and making recommendations regarding them in less than two minutes, instead of days or weeks – as was the case previously.

This new system, which is based on the advanced ‘Auto­Gen’ framework, comes as part of the ministry’s efforts to instill a culture of innovation in gov­ernment services and improve the quality of life for citizens and residents.

For her part, HE Undersecre­tary of the Ministry of Labour Sheikha Najwa bint Abdulrah­man Al-Thani affirmed that the system represents a quali­tative shift in the way the min­istry works, not only in terms of speed and accuracy, but also in terms of enhancing transparency and empowering employees to make decisions based on clear outcomes supported by analytical argu­ments.

She pointed out that imple­menting this smart model con­tributes to achieving the Minis­try of Labour’s digital strategy, in line with the goals of Qatar National Vision 2030 toward a smart and efficient government.

The new system features five agents specializing in various fields, in addition to three other agents, each playing a pivotal role in managing the dialogue to ensure accurate and impar­tial decisions.

This will enable all agents’ efforts to combine and provide a comprehensive overview sup­ported by the finest details, re­ducing the margin of error and boosting confidence in results.